Residents in Ely, Witchford, Littleport, Haddenham, and other surrounding areas have reported low water pressure and a lack of water running into their homes today (December 20).
Anglian Water said the lack of water is due to the sudden increase in temperatures after the cold snap, which has caused a water main to burst in the area and diminish the water supply.
An Anglian Water spokesperson said: “We're really sorry customers in Haddenham, Littleport, and the surrounding area who may have low pressure or no water at the moment.
“When the temperature rises quickly after a cold snap, pipes that had contracted due to sub-zero temperatures rapidly expand, which means they’re more likely to crack and cause leaks.
“This has caused a water main to burst in the area, which our teams have been working overnight to fix."
The spokesperson added: “The repair to the burst water main is now complete, but it will take some time for water to get back into the system.
“We are genuinely sorry for the disruption this has caused. We’d like to thank customers for bearing with us while we’re making these vital repairs. Customers can sign up for updates via the In Your Area section of our website.”
The estimated restoration time Anglian Water predicts the water supply and water pressure will return to normal for Ely residents is 10pm this evening (December 20).
Anglian Water warns that after any interruption to the water supply, it may look a little cloudy or discoloured when it's back on.
People are told if they just run the tap for a few minutes, it should clear.
You can find more information about the appearance of your tap water on the Anglian Water website.
If you're still having a problem with low pressure or no water, or your water isn't clearing after running the tap, call 03457 145145.
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